The Usability Aspect in Documentation
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on October 13, 2011
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How many of us refer to the trusty documentation on the Wi-Fi router before dialing customer service. I am guessing a unanimous NO! However, if the customers are not reading the manuals, it has got to be the tech support group which does. This in turn says a lot about the company's documentation.
Listed below are a couple of changes you can incorporate in the documentation process -
Discover what users are seeking
Why go for usability if nobody reads the manuals? What is the point? Instead customers should be questioned on what they want. They should be contacted via a call/personal visit/ email to gauge their needs. Alternatively, questions at the end of a troubleshooting call are also a great option.
Concise Quick Reference Guides
How about trying to develop one-page manual; it is not Read more [...]
Learning The Facts Of Linux Hosting
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on October 12, 2011
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People who are into computer programming and are good at it know about how good Linux is and what it can do. Linux is the operating system of choice for people who use their computers for more than just entertainment purposes. It is more capable when it comes to programming of any kind because of its free and open source software. The Linux operating system has expanded from just being on computers to be on mobile phones, consoles and supercomputers that a lot of men and women need. Linux runs on the Unix operating system and it is freely distributable which means that people do not need to purchase any kind of CD to be able to install the software on other computers. It is very simple to reproduce and it does not get people into trouble if they choose to because Linux has allowed for things Read more [...]
Customizing Sharepoint 2010 Online
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on September 15, 2011
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With the help of Microsoft's superb SharePoint 2010 application, SharePoint consulting teams can now build and manage sites with ease. SharePoint online gives each of the users the chance to share and manage important files and work online with customers, colleagues as well as business partners. The customization of SharePoint 2010 online has made it possible for SharePoint developers to take care of major projects online without the need of one's own software.
A huge list of various site collections:
With the help of SharePoint Online, developers can now create sites and manage the available space to a maximum of about 300 unique site collections. However the personal collections don't count in this list and is an added bonus.
With the help of SharePoint 2010 developers can customize Read more [...]
How to Do a Microsoft Excel HLookup
Posted by admin
on August 21, 2011
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As the name suggests, the HLookup function searches in data that is arranged horizontally in rows or in a range of rows. The constraint is that the topmost row must contain the item we are searching information about. In our case the topmost row must contain the individual part numbers.
To use HLookup, locate an empty cell preferably below the range of data in your spreadsheet. This is the cell where you will input the name of your part (note - the parts are in the topmost row of your spreadsheet).
Now in another empty cell preferably the adjacent cell on the same row you need to use the HLookup function that will extract the sales details for your part from your data sheet. You could also have one HLookup function for every month of the year so that you could see the sales for that part Read more [...]
WordPress a Great Platform for Learning Website Development
Posted by admin
on August 20, 2011
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Website development is no more complex for the ordinary internet users as well as professionals. Existence of WordPress over internet is for the past many years and serving the online masses as esteemed blog publishing system. Professionals always look for the simple technological solutions to avoid complexity in the web development and regular research & development as well as more innovative practices results in productive online presentation avenues. Idea of using world famous system WordPress for web development solutions is taking rise as it can be used by non technical people according to their specific needs.
Reach of WordPress system in field of blogs cannot be denied; gradually people have realized the alternative uses of this multipurpose system as it provides easy to use features. Read more [...]
Structure Query Language Base
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on August 14, 2011
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Structure Query Language Base 5.0 from Gupta technologies, Inc. offers plug-and-play scalability across DOS, OS/2, UNIX, and Net Ware platforms.
This base can run under local area network manager, local area network server, VINES, 3+Open, and Net Ware 2.11, using Net BIOS, operating system/2's Named Pipes, or TCP/IP protocols to handle communications, between clients and server. Structure Query Language base 5.0 also comes in a net Ware loadable module version that runs on a Net Ware 3.11 system, which supports the protocols as an alternative to using Net BIOS as the transport mechanism. Database routers are provided for data operating system, windows, and operating system/2 clients.
In the case of Structure Query Language base net Ware loadable module, users can employ the same machine as Read more [...]
Structure Query Language Base
Posted by admin
on July 31, 2011
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Structure Query Language Base 5.0 from Gupta technologies, Inc. offers plug-and-play scalability across DOS, OS/2, UNIX, and Net Ware platforms.
This base can run under local area network manager, local area network server, VINES, 3+Open, and Net Ware 2.11, using Net BIOS, operating system/2's Named Pipes, or TCP/IP protocols to handle communications, between clients and server. Structure Query Language base 5.0 also comes in a net Ware loadable module version that runs on a Net Ware 3.11 system, which supports the protocols as an alternative to using Net BIOS as the transport mechanism. Database routers are provided for data operating system, windows, and operating system/2 clients.
In the case of Structure Query Language base net Ware loadable module, users can employ the same machine as Read more [...]
Developing Android Applications: Would Android 3.2 Make Life Easier?
Posted by admin
on July 29, 2011
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Being one of the famous platforms, Android app development stories are heard very often. After the app attrition, malicious entry and introduction to a much advanced iPhone, let's find out what Android has in its stores to offer. Let's take a small peek at Android's current market position, and then we will proceed to the robotic world of developing Android applications.
Even after the high app attrition rate, Android has managed to retain a big piece of market share. Google has a reason to rejoice as its Android mobile OS is now active on 130 million devices. It has a whopping count of daily activations. Android gets activated on 550,000 devices every day.
On the basis of market statistics, Apple still sticks to its numero-uno position with over 200 million iOS activated since June 2011. Read more [...]
SQL Server – The Microsoft Data Storage Solution
Posted by admin
on July 20, 2011
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When building a database the first thing one should do is to search for the most appropriate platform which can offer: performance, reliability, productivity and scalability. Depending on one's needs, today on the market there are several reliable tools one can choose from: SQL Server (latest version: SQL Server 2008), Microsoft Access (latest version: Microsoft Access 2010), Oracle (latest version: Oracle 11g), MySQL (latest version: MySQL 5.5.).
SQL Server is a database platform developed by Microsoft able to offer developers a rich documentation and reliable support, along with the warranty of performance and quality. For a developer who is familiar with Windows Server OS, using SQL Server will be easy, as the administration user interface of the two is very similar.
SQL Server offers Read more [...]
Learning the Basics of Database Modeling
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on July 17, 2011
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Where conceptual data modeling is used primarily for the envisioning requirements for your database, a logical data model is used to explore the entity types and their relationships to other entities. A physical data model is what we use to truly design traditional projects. The internal database schema design is helpful for an application developer to better understand the functionality of data oriented objects of a project and therefore important for this developer to know how best to program a business application that must interact with a complex business database.
Suppose you want to extract specific data from a collection of data entities from an order entry system and have it organized in one logical platform such as tables or columns. For example, customers place orders on a specific Read more [...]
